Micro USB port broke off. What can I do?

Under normal condition and use, the Micro USB port should not break off. If you find the Micro USB port broken, please contact support@mycubii.com with the following information. The more specific you can be, the faster we can offer a solution.

  1. Order ID
  2. Serial Number (located on packaging or under the Cubii unit)
  3. Explanation of the issue
    • How long have you been using the Cubii?
    • How did the issue occur?
  4. Photo of the issue (preferable)
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