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  1. Cubii
  2. General FAQs

General FAQs

Buyer's Guide & Warranty Information

  • Why does my new Cubii product look like it's not charging?
  • My Cubii Is Sliding. What Can I Do?
  • What are the terms of the Warranty?
  • Where are Cubii products manufactured?
  • What are the benefits of using Cubii Ellipticals in my workout routine?

Shipping, Returns, and Exchanges

  • How can I submit a return request?
  • What is your exchange policy?
  • What is your return policy? Should I keep my original packaging?*
  • Where does Cubii ship?
  • How long will it take to receive my item?

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